Frequently Asked Questions
Everything you need to know about your Oner Active experience.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy for activewear?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure items are free from makeup, sweat, or deodorant marks to be eligible for a refund.
How do I find the right size for my body type?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips and comparing them to our chart, as our high-compression fabrics may fit tighter than standard leisurewear.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make changes or cancellations, but you can initiate a return once the package arrives.
Are your leggings squat-proof?
Yes, our leggings are designed with high-density performance fabrics to ensure they remain fully opaque during squats and high-intensity movements.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.